How to Download and run HP Print and Scan Doctor | Forum

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Savannah Guthrie

Solution

  1. Make sure your printer is turned on and connected to the computer.
  2. Download HP Print and Scan Doctor, and then follow the on-screen prompts to install and open the tool.
  3. On the Welcome screen, click Start to view a list of available printers.
  4. Select your printer in the list, and then click Next. 

If your printer is not listed or a connection problem is detected, click My product is not listed or select your connection type, follow the on-screen instructions, and then click Retry.

  1. Click either Fix Printing or Fix Scanning
  2. Review the list of test results, and then resolve any issues found.
  • If you see a checkmark, the printer passed the test.
  • If you see a wrench, HP Print and Scan Doctor found an issue and repaired it.
  • If you see an exclamation point, the test failed and required user action, but the step was skipped.
  • If you see an X, follow the on-screen instructions to resolve the issue

Still if you have facing problem then Contact HP Printer Support

 

Read More: - HP Printer Customer Care 

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